Privacy Policy

01Introduction

Virtuora Learning provides online educational content, training programs, and digital resources designed to support professional development and practical skills. We are committed to handling your personal information responsibly and transparently. This Privacy Policy applies to all personal information we process in connection with the Services.

By using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the Services.

02Information we collect

We collect information in three main ways: information you provide directly, information collected automatically as you use the Services, and information we receive from trusted third parties such as our payment processor.

Information you provide

• Account details such as your name and email address.
• Order and billing information, including the products you purchase and billing address. Full payment card numbers are handled by our payment processor and are not stored on our systems.
• Learning activity you submit, such as assignments, answers, questions, and feedback.
• Communications you send to our support team.

Information collected automatically

• Device and connection data such as IP address, browser type, operating system, and device identifiers.
• Usage data such as pages viewed, lessons accessed, time spent, progress through a course, and referring pages.
• Information collected through cookies and similar technologies, as described in our Cookie Policy.

03How we use your information

We use personal information to operate, provide, maintain, and improve the Services, and to fulfill our agreement with you.

• To create and manage your account and provide access to purchased courses and programs.
• To process payments, manage subscriptions, and send transactional messages such as receipts and renewal notices.
• To deliver learning support, track progress, and issue certificates of completion.
• To respond to your inquiries and provide customer support.
• To personalize and improve content, features, and recommendations.
• To send service updates and, where permitted, relevant educational communications you may opt out of at any time.
• To detect, prevent, and address security incidents, fraud, and misuse.
• To comply with legal obligations and enforce our Terms of Service.

04Legal bases for processing

Where applicable law requires a legal basis, we rely on the following: performance of our contract with you to deliver the Services; your consent, for example for certain marketing communications and non-essential cookies; our legitimate interests in operating and improving the Services and keeping them secure; and compliance with our legal obligations.

05Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, understand how the Services are used, and improve performance. You can manage your preferences as described in our Cookie Policy. Disabling some cookies may affect how the Services function.

06How we share information

We do not sell your personal information. We share information only in the limited circumstances described below.

• With service providers who process information on our behalf, such as payment processors, hosting and content-delivery providers, analytics providers, and email delivery services, under contracts that require them to protect your information.
• With professional advisors and authorities where required by law, regulation, legal process, or enforceable governmental request.
• In connection with a merger, acquisition, financing, or sale of assets, in which case we will require the recipient to honor this Privacy Policy.
• With your consent or at your direction.

07Data retention

We retain personal information for as long as necessary to provide the Services, maintain your access to purchased materials, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete it or anonymize it using appropriate measures.

08Security

We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, and alteration. These include encryption in transit, access controls, and ongoing monitoring. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

09Your rights and choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, update, or delete it, to object to or restrict certain processing, to withdraw consent, and to request a portable copy. Residents of certain United States states, including Colorado, may have specific rights regarding access, deletion, correction, and opting out of targeted advertising or the sale of personal data.

You can exercise these rights, including unsubscribing from marketing messages, by using the controls in your account or by contacting us using the details below. We will respond in accordance with applicable law and may need to verify your identity before acting on a request.

10Children's privacy

The Services are intended for adults and are not directed to children under the age of thirteen, and we do not knowingly collect personal information from them. If we learn that we have collected such information without appropriate consent, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.

11International data transfers

We are based in the United States, and your information may be processed and stored in the United States and in other countries where our service providers operate. Where information is transferred across borders, we take steps designed to ensure it receives an appropriate level of protection.

12Third-party links

The Services may contain links to third-party websites and tools. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy practices before providing them with personal information.

13Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after the changes take effect indicates your acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the details below.

Email

support@virtuoralearning.com

Address

825 Delaware AveLongmont, CO 80302

Phone

+1 959 400 1345

This document was last updated on June 1, 2026.